ph69 is committed to protecting your personal data. This Privacy Policy explains what information we collect when you use the ph69 platform, how we use it, who we share it with, and the rights you have as a data subject under Philippine law. Please read it carefully before registering or making any deposit.
Six key facts about how ph69 collects, processes, and protects your data. The complete legal text follows in the sections below.
ph69 collects personal data only to the extent required for account registration, identity verification, payment processing, regulatory compliance, and responsible gaming monitoring. We do not collect information that is irrelevant to these purposes, and we do not build advertising profiles or sell your data to third-party marketers.
All data transmitted between your device and ph69's servers is encrypted using 256-bit SSL/TLS. Personal data at rest is stored in secured, access-controlled environments. ph69 conducts regular security assessments and limits internal staff access to personal data on a strict need-to-know basis.
ph69 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully recognised and honoured by ph69.
ph69 does not store complete GCash account numbers, bank account numbers, credit card details, or full payment credentials on its own servers. Payment processing is handled by certified payment service providers. ph69 retains only the minimum transaction metadata required for accounting, compliance, and dispute resolution.
ph69 shares your personal data only with categories of third parties that are essential to platform operations: identity verification services, payment processors, game providers, fraud prevention systems, and regulatory bodies such as PAGCOR. We do not share your data with social media platforms or third-party advertisers without your explicit consent.
As a ph69 data subject, you have the right to access, correct, object to processing, and in certain circumstances request deletion of your personal data. These rights are exercisable by contacting ph69's Data Protection Officer at [email protected]. Requests are processed within the timeframes mandated by the NPC.
1.1 This Privacy Policy describes how ph69 ("ph69," "we," "our," or "the Company") collects, uses, stores, shares, and protects the personal data of individuals ("data subjects," "Players," or "you") who access or use the ph69 online gaming platform available at ph69.biz.
1.2 This Policy applies to all personal data processing activities carried out by ph69 in connection with:
1.3 This Policy is intended to comply with Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where PAGCOR's regulatory requirements impose additional data processing obligations on ph69, those obligations take precedence to the extent required by law.
1.4 This Policy does not apply to the privacy practices of third-party websites, game providers, payment processors, or other external services that may be accessible through or integrated with the ph69 Platform. Each such third party operates under its own privacy policy.
2.1 For the purposes of the Data Privacy Act of 2012 and NPC regulations, ph69 acts as the personal information controller for the personal data it collects and processes in connection with the ph69 platform.
2.2 The ph69 platform is accessible at ph69.biz. For all data privacy enquiries, the designated contact is the ph69 Data Protection Officer, reachable via email at [email protected]. Correspondence regarding personal data should be marked clearly for the attention of the Data Protection Officer.
2.3 Where ph69 engages third-party service providers to process personal data on its behalf (for example, KYC verification providers or payment processors), those entities act as personal information processors under written agreements that require them to process data only under ph69's documented instructions and in compliance with Philippine data privacy law.
3.1 ph69 collects the following categories of personal data in connection with the ph69 Platform and services:
| Category | Examples of Data Collected | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., Passport, Driver's Licence, UMID, SSS ID, PhilHealth ID) | KYC verification, age compliance (21+), AMLA compliance |
| Contact Data | Email address, Philippine mobile number (Globe, Smart, DITO) | Account communication, 2FA, support |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | Account management, security |
| Transaction Data | Deposit amounts, withdrawal requests, transaction timestamps, payment method type (e.g., GCash, Maya, BPI), transaction reference numbers | Payment processing, financial records, AMLA compliance |
| Gaming Data | Game sessions, bets placed, game outcomes, wagering history, bonus usage | Game delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Security, fraud prevention, platform optimisation |
| Communication Data | Live chat transcripts, email correspondence with ph69 support | Support quality, dispute records |
| KYC Document Data | Scanned copies of government-issued IDs, selfie photographs submitted for verification | Identity verification, regulatory compliance |
3.2 ph69 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or sexual orientation) unless it is directly relevant to responsible gaming monitoring or required by applicable law.
3.3 ph69 does not collect or store complete payment instrument numbers (e.g., full GCash MPIN, full bank account numbers, or card numbers). This data is handled exclusively by certified payment processors.
4.1 ph69 collects personal data through the following means:
4.2 ph69 does not purchase lists of personal data from data brokers or acquire personal data from social media platforms for use in player targeting or marketing without the relevant data subject's express consent.
5.1 ph69 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
6.1 ph69 uses the personal data it collects for the following specific purposes:
7.1 ph69 does not sell your personal data. ph69 shares personal data only in the following circumstances and only with the following categories of recipients:
7.2 All third-party processors engaged by ph69 are subject to written data processing agreements that restrict them to processing personal data solely on ph69's instructions and in compliance with Philippine data privacy law.
7.3 If ph69 undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred as part of that transaction. ph69 will notify affected players of any such transfer and the identity of the new data controller, providing adequate transition notice.
8.1 ph69 implements the following technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction:
8.2 In the event of a personal data breach that is likely to result in serious harm to the rights and freedoms of affected data subjects, ph69 will notify the NPC and affected players within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03 on Security of Personal Data in Government Agencies.
9.1 ph69 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by Philippine law. The following retention periods apply:
9.2 When personal data is no longer required for its retention purpose, ph69 will securely delete or irreversibly anonymise it in accordance with NPC guidance on data disposal.
10.1 ph69 uses cookies and similar tracking technologies when you visit ph69.biz. A cookie is a small text file placed on your device by the ph69 Platform for the purposes described below.
10.2 ph69 uses the following types of cookies:
10.3 ph69 does not use third-party advertising cookies or cross-site tracking cookies that enable external advertising networks to track your behaviour across the internet.
10.4 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies will impair your ability to use the ph69 Platform normally.
11.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph69:
You have the right to be informed of how ph69 collects, uses, and shares your personal data — which is the primary purpose of this Privacy Policy.
You may request a copy of the personal data that ph69 holds about you, along with information about how it is processed and to whom it has been disclosed.
You may request correction of inaccurate or incomplete personal data. Most account details can be updated directly through your ph69 account settings. For KYC data, contact the DPO.
You may request deletion of your personal data where it is no longer necessary for the purpose collected — subject to ph69's legal retention obligations under AMLA and PAGCOR regulations.
You may object to processing carried out on the basis of ph69's legitimate interests, or to direct marketing communications. Objection to marketing can be exercised at any time without affecting your account.
If you believe ph69 has not handled your personal data in compliance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11.2 To exercise any of the rights listed above, please submit a written request to the ph69 Data Protection Officer at [email protected]. Include your full name, registered email address, and a description of your request. ph69 will verify your identity before processing any data subject rights request and will respond within fifteen (15) calendar days in accordance with NPC timelines.
12.1 ph69 implements age verification at the point of registration and requires KYC documentation confirming that all players meet the 21+ age requirement before withdrawal is permitted. Players who misrepresent their age will have their accounts closed and any deposits returned (with winnings forfeited).
12.2 If ph69 discovers that personal data has been inadvertently collected from an individual below the age of 21, it will immediately delete that data and notify the individual (or their guardian) accordingly. Incidents involving minors may be reported to PAGCOR.
12.3 Parents or guardians who believe their minor child has registered a ph69 account should contact [email protected] immediately so ph69 can take prompt remedial action.
13.1 ph69 processes gaming behaviour data for responsible gaming monitoring purposes. This includes analysis of session duration, frequency of play, deposit patterns, and game selection to identify indicators of potential problem gambling.
13.2 Where ph69's monitoring systems flag a player account for responsible gaming review — for example, following rapid escalation in deposit amounts or extended continuous gaming sessions — ph69 may proactively contact the player and apply protective measures. This processing is carried out on the basis of ph69's legal obligations under PAGCOR's responsible gaming framework.
13.3 Responsible gaming data — including self-exclusion records, deposit limit settings, and cooling-off history — is retained for a minimum of five (5) years to ensure that returning players cannot circumvent previously applied protections and to support regulatory audits.
13.4 ph69 does not use responsible gaming data for marketing purposes. A player who has self-excluded will not receive any promotional communications from ph69 during or after the exclusion period unless they have expressly re-consented following the expiry of a time-limited exclusion.
14.1 ph69 may update this Privacy Policy from time to time to reflect changes in applicable Philippine law, NPC guidelines, PAGCOR regulatory requirements, or ph69's own data processing practices.
14.2 When material changes are made, ph69 will notify registered players by email to their registered email address and by a notice on the ph69 Platform at least seven (7) days before the updated Policy takes effect.
14.3 The effective date at the top of this Policy indicates when the current version became operative. Continued use of the ph69 Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.
14.4 If you disagree with any changes to this Privacy Policy, you should close your ph69 account and request deletion of your data to the extent permitted by ph69's legal retention obligations.
15.1 For all queries, requests, or concerns relating to this Privacy Policy or ph69's data processing activities, please contact ph69's Data Protection Officer:
15.2 ph69 will acknowledge receipt of all data privacy enquiries within 48 hours on business days, and will provide a substantive response within fifteen (15) calendar days unless the request requires additional verification or complex investigation, in which case ph69 will communicate the expected extended timeline.
15.3 If you are not satisfied with ph69's response to a data privacy enquiry or complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines through their official complaint process at privacy.gov.ph.
Secure GCash payments, SSL-encrypted accounts, and genuine compliance with Philippine data privacy law. That's the ph69 standard — for every player, every session.
Must be 21 or older · PAGCOR-regulated · NPC-compliant data practices · Gamble responsibly